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Telehealth and Telemedicine: Emerging Opportunities in Addressing the Triple Aim

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Bryan Arkwright
Director, Center for Telehealth, Mission Health

Bryan Arkwright serves as Director, Center for Telehealth at Mission Health System and has been with Mission since July 2013 in Asheville, NC. The Center for Telehealth at Mission Health System operates a large Telestroke network and the following programs; Pediatric and Adult Tele-Psychiatry, Tele-Genetics, Tele-Nutrition, Pediatric Tele-Cardiology, Tele-Bariatrics, School Based Telehealth, and more. Mission Health is the tertiary care regional referral center for Western NC and the adjoining region. Mission is a not-for-profit, independent community hospital system accredited by The Joint Commission. 

Bryan’s past and current experiences include leading teams to complete enterprise wide assessments of system telehealth capabilities and developing/launching effective telehealth programs. Bryan’s experiences prior to Mission include working at not-for-profit health systems, Wake Forest Baptist Health, consulting firms, and Georgetown University Hospital. Bryan’s areas of concentration focus on the following: Project Management, System Development, Business Development, Telemedicine /Telehealth Operations, mHealth, Telehealth Readiness Factors, Telehealth Rapid Development Life Cycle, Strategic Planning, Strategic Intelligence, Knowledge Management, Process Improvement, Lean Six Sigma, and Change Management.

Bryan has a Bachelor’s degree from Ohio University, a Master of Health Administration from Medical College of Virginia/VCU, and a Six Sigma Black Belt from American Society for Quality.

Follow Mission Center for Telehealth’s Twitter @TelehealthwNC, Bryan’s healthcare Twitter @StateOfTheArk , or his Telehealth Intelligence Blog on The Aristone Group’s website. Connect with him on Linked in at https://www.linkedin.com/pub/bryan-t-arkwright/10/22b/19 and on Google+ at google.com/+BryanTArkwright .

Ellen Cohn, Ph.D
Associate Dean for Instructional Development in the School of Health and Rehabilitation Sciences, University of Pittsburgh, and Professor, Department of Communication Science and Disorders

Dr. Ellen Cohn is the Associate Dean for Instructional Development in the School of Health and Rehabilitation Sciences, University of Pittsburgh, and Professor, Department of Communication Science and Disorders. She also holds secondary appointments in Pitt’s School of Dental Medicine, School of Pharmacy, Clinical and Translational Science Institute, and McGowan Institute of Regenerative Medicine. Dr. Cohn is an adjunct faculty member in the Department of Communication and Rhetoric at the University of Pittsburgh and Professor (adjunct) at the University of Maryland University College.

Her interests span the areas of telerehabilitation/telehealth/telemedicine, interprofessional education, cleft palate and craniofacial disorders, and healthcare communication. She has co-authored five books: videofluoroscopy for cleft palate; diversity across the curriculum; communication and culture; communication disorders; and telerehabilitation — and is a frequent contributor to journals and conferences.

She is the founding editor of the open source International Journal of Telerehabilitation (http://telerehab.pitt.edu); publisher of an online Telerehabilitation Directory (http://telerehabilitate.pitt.edu); and a co-investigator on the NIDRR funded Rehabilitation Engineering Research Center on Telerehabilitation at the University of Pittsburgh.

Her membership in professional and scientific societies includes the American Cleft Palate-Craniofacial Association, the American Speech-Language Hearing Association, the American Telemedicine Association, the Pennsylvania Speech and Hearing Association and the Southwestern Pennsylvania Speech-Language and Hearing Association. In 2013, Dr. Cohn was named a Fellow of the American Speech-Language-Hearing Association; in 2006 she received the Honors of the Southwestern Pennsylvania Speech-Language and Hearing Association.

Jim Marcin, MD
Professor of Pediatrics and Pediatric Critical Care, UC Davis Children’s Hospital
Director, Pediatric Telemedicine Program, UC Davis

Health Policy Consultant, Center for Connected Health Policy, UC Davis

Dr. Marcin is a Professor of Pediatrics and Pediatric Critical Care at the UC Davis Children’s Hospital in Sacramento, California and the director of the Pediatric Telemedicine Program. Dr. Marcin has been conducting telemedicine consultations for more than 10 years and has worked closely with other clinicians, administrators, technicians and health policy makers to support the use of telemedicine. He has been a member of the ATA for more than 10 years and is the founding and past chair of the Pediatric Telehealth Special Interest Group. He conducts research in telemedicine and quality of care, particularly as it relates to acutely ill and injured children in the Emergency Department and the Intensive Care Unit. He has been Principal Investigator on several federal and state grants investigating the impact of telemedicine on quality of care and specific patient outcomes.

Mario Gutierrez
Executive Director, Center for Connected Health Policy

Mario Gutierrez is Executive Director of the Center for Connected Health Policy (CCHP).

Mr. Gutierrez, who joined CCHP in May 2010 as a senior policy associate, brings more than 30 years of experience in California’s non-profit health and health philanthropy sectors.

Prior to joining CCHP, Mr. Gutierrez served as a program director with The California Endowment for 12 years, where he led several major health care initiatives, including its 10-year, $20 million investment in telehealth deployment throughout California.  He also served as The Endowment’s lead person for Rural and Agricultural Worker Health Programs and Policy.  Previously, he served for six years as a senior program officer with The Sierra Health Foundation.

In recognition of his achievements in the field, Mr. Gutierrez received the prestigious 2007 Terrance Keenan National Leadership Award in Health Philanthropy.

Mr. Gutierrez currently serves on the Board of Directors of the California State Rural Health Association, a non-profit, nonpartisan, grassroots organization that works to improve the health of rural Californians and the quality and accessibility of the heath care they receive.

He also serves on the Board of Directors of OCHIN, one of the nation’s largest and most successful non-profit health information networks. OCHIN is nationally recognized for its innovative use of Health IT to improve the integration and delivery of health care services across a wide variety of practices, with an emphasis on safety net clinics and small practices, as well as critical access and rural hospitals.

He currently serves as Chairman of the Rural Policy Research Institute (RUPRI) Rural Human Services Advisory Panel, which provides agencies of the federal government with policy analysis and recommendations to promote livable rural communities.

Deborah Greenwood
Nurse specialist and Program coordinator, Sutter Health Integrated Diabetes Education Network

Deborah is a diabetes clinical nurse specialist and program coordinator for Sutter Health Integrated Diabetes Education Network in Sacramento, California. She earned her PhD in Nursing Science and Healthcare Leadership from the Betty Irene Moore School of Nursing, UC Davis in 2014. Her research interests focus on the use of health information technology to improve the quality of diabetes prevention, care, education and support. She has published and lectured on health technology and the emerging concept of the e-Patient. She is currently President Elect of the American Association of Diabetes Educators.

Greg Bilings
CTeL’S Executive Director

Mr. Greg Bilings serves as CTeL’S executive director. Mr. Billings is responsible for the overall coordination and implementation of CTeL’s mission to provide legal and regulatory research and information to the telehealth community.
Before serving as CTeL’s executive director, Mr. Billings served as Senior Government Relations Director in the Washington, DC office of the law firm of Drinker, Biddle & Reath. He also was a senior aide and served as deputy chief of staff to two senior U.S. Senators, responsible for overseeing the legislative agenda and personnel strategies related to the Senators’ personal offices and Committee staff. Mr. Billings also served as chief of staff to the Administrator of the Farm Service Agency within the U.S. Department of Agriculture (USDA). The agency is the largest agency within the USDA, with over 13,000 employees located in all 50 states and the U.S. territories.
Mr. Billings has made numerous in person and video presentations on telehealth legal and regulatory issues. Additionally, he served in an informal technical advisor capacity to both Congressional and Executive Branch policymakers during the recent developments on the credentialing and privileging “by proxy” issue. Mr. Billings provided technical information on the impact of proposed Centers for Medicare and Medicaid Services’ credentialing and privileging requirements on telehealth providers.

Eric Brown
President and CEO of the California Telehealth Network (CTN)

Eric Brown is the President and CEO of the California Telehealth Network (CTN). CTN is the State of California’s broadband network dedicated to health care designed to utilize broadband and advanced health IT technology to improve health care access focusing on rural and medically underserved communities. Under his leadership, CTN was launched in late 2010 and has grown to become one of the largest FCC Rural Health Care Pilot Program in the nation, serving over 700 health care sites. He also initiated the consolidation of the California Telemedicine and eHealth Center (CTEC) into CTN in 2011 where it now operates as the California Telehealth Resource Center, providing technical and programmatic telehealth assistance and training to health care providers statewide.

A 15 year veteran of the cable television industry, Eric served as President of Western Division Operations for Charter Communications where he was responsible for operations, serving over 1.2 million households in six states with annual revenues exceeding $1.2 billion. During his tenure at Charter, Eric’s team launched the first all digital cable system in the United States in Long Beach, CA in 2004.

In addition to his cable industry experience, Brown has extensive experience in consumer brand management with multiple consumer product companies, including The Procter & Gamble Company, H.J. Heinz, and Bumble Bee Seafoods.

Brown was appointed to the Board of the Federal Communications Commission’s Universal Service Administrative Corporation (USAC) in April 2013. He serves on the Board of Bend Broadband a cable television and broadband services company serving Central Oregon and is also a past Chairman of the California Cable and Telecommunications Association (CCTA). He is a recipient of the prestigious National Cable & Telecommunications Association Vanguard Award for excellence in broadband operations and the cable industry’s CTAM Chairman’s Award for excellence in broadband marketing.

A graduate of the University of California at Los Angeles (UCLA), with a Bachelor’s degree in Political Science, Brown earned a Master’s degree in Business Administration from the Darden School of Business Management at the University of Virginia.

Peter Yellowlees, MBBS, MD
Director of the Graduate Program in Health Informatics

Dr Yellowlees is Vice Chair for Faculty Development and Professor of Psychiatry as well as Director of the Graduate Program in Health Informatics at UC Davis. He is a member of the Institute of Medicines review committee evaluating the national VA mental health services for veterans, a Board Member of the American Telemedicine Association, and is also on the Board of HealthLinkNow Inc. He is an experienced speaker and media commentator who has a number of research interests and is presently working on projects involving Internet e-mail and video consultation services and the development and validation of asynchronous telepsychiatry. Dr. Yellowlees has worked in public and private sectors in the USA, Australia and the UK, in academia, and in rural settings. He has published five books and over 200 scientific articles and book chapters.

Peter Kung
Director of Strategic Technologies for UCLA Health and the UCLA Institute for Innovation in Health

Peter Kung serves jointly as the Director of Strategic Technologies for UCLA Health and the UCLA Institute for Innovation in Health.  He is also the Director, Innovative Technologies at the UCLA Semel Institute for Neuroscience and Human Behavior.  Prior, he has served on an U.S. Congress funded initiative as the Director of Informatics at the National Center for Child Traumatic Stress.  Mr. Kung received his B.A. from U.C. Irvine, Masters in Information Systems and Technology from Claremont Graduate University, and MBA from the Anderson School of Management at UCLA.

Marlene M. Maheu Ph.D.

Marlene M. Maheu, Ph.D. as been a leader and pioneer in telemental health since 1994. She is a trainer, speaker, author and researcher who has served over a dozen committees related to telehealth. She has written two leading textbooks, over a dozen journal articles and publishes the TeleMental Health News, a weekly publication that reaches the telemental health community.

She is the Executive Director of the TeleMental Health Institute, Inc., where she is the founder of a CEU and CME-based, professional training eLearning service that trains mental health professionals in telemental health practice. As an eLearning service, the Institute’s training materials are available 24/7, and all online. With over 2300 trainees from 39 countries worldwide, the Institute is the first and largest telehealth training center available anywhere.

Dr. Maheu consults with hospitals, clinics, universities, group practices and other who want to develop successful telemental health services. Her passion is helping professionals understand evidence-based, best practices in legal, ethical and clinician issues for successful behavioral telehealth. Find details: www.telehealth.org

Daniel Kurywchak

Mr. Kurywchak is the founder and CEO of Telemedicine.com, Inc. He has developed hundreds of Telemedicine programs worldwide including; the Brazilian Amazon, China, India, Lebanon, Nigeria, South Africa, South Korea, and the United States. He has trained over 800 clinicians and holds two patents in the field of Telemedicine. Prior to Telemedicine.com he worked for the University of CA, Davis for 17 years. He held the positions of Director of Telemedicine Technology and the Director of the Telemedicine Learning Center. Dan later joined the Intel Corporation as a Senior Engineer and was responsible for Telemedicine operations worldwide.

Highlight video

30 second videos – What questions will be asked in this forum?

James Marcin, MD, MPH, Director, Pediatric Telehealth Program, UC Davis Health System

Ellen Cohn, Ph.D. Assoc Dean, Instructional Development, School of Health and Rehab Services, Univ of Pittsburgh

Forum Topic 5: Telehealth and Telemedicine: Emerging Opportunities in Addressing the Triple Aim

Telehealth and telemedicine link patients, family caregivers, and providers across distances and time, and are playing an ever greater role in achieving the Triple Aim. From remote diagnostics and monitoring, to conducting complex health care procedures across great distances, telehealth and telemedicine are improving access to care and the quality care to patients wherever they are located. This track will address the recent advances in telehealth and telemedicine, identify the current barriers to expansion and adoption, and challenge participants to identify new strategies to advance this exploding health care technology solution.

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